Overview

Raffnika OU (“we,” “our,” or “us”), the operator of nicheworkoutvideos.com, is committed to delivering high-quality courses in various categories such as Fitness Programmes, Healthy Eating Meal Plans, and Expert Articles. This policy outlines the terms and conditions for returns, refunds, and cancellations. By purchasing a course on our website, you agree to these terms.

Cancellation Policy

1. Cancellation Before Purchase Completion

   • Orders can only be canceled before payment is completed. Once a payment has been successfully processed, cancellations are no longer possible.

2. Digital Products

   • As our courses are delivered as downloadable digital files, cancellations are not applicable after the download link has been sent.

Refund Policy

1. Eligibility for Refunds

   • Refunds may be issued under the following circumstances:

     • The downloadable zip folder is corrupt or inaccessible, and the issue cannot be resolved by our support team.

     • The course content delivered does not match the description provided on our website.

2. Non-Eligibility for Refunds

   • Refunds will not be provided for:

     • Change of mind after purchase.

     • Issues arising from a client’s failure to meet the technical requirements for accessing the course materials (e.g., incompatible devices or software).

     • Requests made more than 7 days after the purchase date.

3. Refund Process

   • Clients must contact us at [email protected] within 7 days of purchase to request a refund. All requests must include the order number and a description of the issue. Approved refunds will be processed within 7-10 business days.

Replacement Policy

• In the event of a corrupted or inaccessible zip folder, we will provide a replacement file at no additional cost. Clients should contact our support team to request assistance.

Disputes and Resolution

• We strive to resolve all issues amicably. If you have any concerns, contact our support team at [email protected] or +372 668 2423. In case of unresolved disputes, the decision of Raffnika OU will be final.

Contact Information

For any inquiries or concerns regarding this policy, please reach us at:

• Email: [email protected]

• Phone: +372 668 2423

• Address: Peterburi tee 53, Tallinn 11415, ESTONIA

This policy is effective as of January 15, 2025. Raffnika OU reserves the right to amend this policy at any time without prior notice. Clients are encouraged to review this policy periodically for updates.